6 Questions to Ask Your Decontamination Service Professional

April 7, 2021

According to the Centers for Disease Control and Prevention, the COVID-19 cases in the U.S. are more than 30 million. The pandemic has disrupted the lives of millions of Americans and everyone is apprehensive about visiting anywhere. 

Besides maintaining social distance and wearing a mask, you can curb this highly transmissible virus by decontaminating your spaces. Today, you’ll get many people claiming to offer COVID-19 cleaning. You need to get the right decontamination service to ensure that your space is free of any contaminants. 

Here are some of the top questions to ask the decontamination agency before signing any agreement. 

1. What Certifications and Training Do You Have for Decontamination?

Unlike other types of deep cleaning, virus decontamination requires some expertise. Employees in a company should have minimum training as per OSHA guidelines. If they don’t have these certifications, chances are they aren’t as qualified. 

Some of the OSHA recommended training include:

  • HAZWOPER training 
  • Blood Borne Pathogen 
  • Respiratory Protection Training 

Consider a provider who has invested in training specialists. Disinfection will be ineffective if the cleaners don’t have the proper training despite having the ideal tools and equipment. Effective decontamination requires scientific knowledge, which goes beyond the basic mopping. 

When interviewing a company, ask if they have an accredited training program. You can ask for the cleaners’ certificate to be confident about the people working on your premises.

2. Which Chemicals Does Your Company Use To Decontaminate? 

Bleach and clean soapy water aren’t enough to decontaminate virus-infested surfaces. Besides being ineffective, these chemicals can be harmful. The EPA and CDC approve the use of several disinfectants to kill viruses. 

Does the company use the disinfectants recommended by EPA’s List N? EPA demonstrates how to use them and their kill-time. Some disinfectants need more than 20 minutes to work, while others can be effective within the first 10 seconds. 

Once the identified cleaning company provides the name of the disinfectant or the chemical used, research more about it. It should be on the EPA list N if the decontamination service aims at curbing COVID-19. Ask for more details about the chemical if you can’t understand the safety data sheet details. 

3. What Experience Does Your Team Have?

Hiring a residential disinfection service allows you to get professional services with unmatched experience. However, you need to ensure that you hire an experienced team to offer these services in your home or office. With a company that has been in the game for years, you’ll be assured of thorough cleaning and use of approved disinfectants and cleaners. 

During the vetting period, get to know if your to-be cleaning company has experience in deep cleaning particular facilities. The decontamination ideal for a restaurant differs from the disinfection that would be needed in a hospital. Your identified cleaning company should have the experience that matches the task you need executing. 

You don’t have to worry about the cleaners wearing personal protective equipment (PPE) while working with experienced staff. They understand the essence of wearing gloves, masks, and gowns when providing decontamination services.

You might also want to understand their experience with coronavirus decontamination to know the extent to which they will go to disinfect your home or office space. 

4. What Kind of Insurance Do You Have?

The cleaning industry is one of the most hazardous. Employees and occupants of the space are exposed to a range of potentially hazardous chemicals. The physical environment presents another risk for workers. 

While most companies will assure you of the safety measures they take while working, hire an insured firm. The last thing you want is to be held responsible for any accident occurring on your premises during the cleaning. Insist on seeing the insurance certificate to enable you to rest easy throughout the decontamination service provision.

The company should have several covers besides the general liability. You need additional protection, especially if the chemicals are pollutants. Ask your identified cleaning company the types of insurance they carry. This is for your protection, the environment, and their workers. 

5. How Much Will the Decontamination Service Cost?

Asking for the cost breakdown of decontamination is crucial. While a company might have the costs indicated on the website, don’t shy away from inquiring. It can be frustrating to receive a higher bill than you anticipated. 

While at it, don’t focus mainly on getting low-cost services. With virus decontamination services, compromising on the quality of cleaning isn’t an option. Consider a company that provides high-quality services. 

Cleaning companies will often price their services based on the kind of cleaning and disinfecting that you need. The disinfectants and chemicals they use are also key determinants. A company that uses expensive equipment and PPE doesn’t expect the cost to match traditional cleaning.

Getting the Ideal Decontamination Service Will Curb the Spread of Viruses

The increase in COVID-19 cases had led to a surge in decontamination service provision. As it stands, you’re likely to get several people claiming to offer deep cleaning. It is crucial to ask the right questions to help you get the perfect people for the job. 

Inquiries will allow you to hire a qualified team that adheres to CDC and OSHA guidelines. While it might take time to get the best company, it will be worth the wait.

If you’re in Texas, your search for the best decontamination company ends here. Electrostatic Advanced Disinfecting Solutions is your ideal partner on matters on deep cleaning, disinfecting, and virus decontamination. Contact us today for professional cleaning of your office or home.

Get Your Free Estimate

Learn How We Operate

Play Video